We will accept return of ordered books for any reason within 10 days. Please request permission to do so as soon as possible. If the book is not as described, we will pay shipping both ways but the sender must initially pay for return (do not send postage due) and correct credit will be issued with the book credit. Return for recipients reasons will receive full credit for the book only. Phone calls to us at 651-222-5536 normally will be answered 9AM to 5PM Monday thru Friday. In the event we are called away please leave a message with your email address included and we will respond as soon as possible. We can also be reached at our fax which is at 612-332-8184.